Connect Shopify to your domain

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Before starting, make sure that your domain's Nameservers are pointing to Crucial. The easiest way to do this is to check your domain on ozdns.com.au The first nameserver should be either nssyd01.crucial.com.au or nssyd01.aumanaged.com or nssyd01.clusterdns.net

 

Step 1 - Go to shopify.com and click Log in in the top right

 

Add your login details and click log in

 

Click on Online Store

 

Click on Domains

 

Step 2 - Click Add existing domain

 

Type in your domain name and click Add Domain

Take note of the A record and hit Done

Step 3 - Log in to cPanel (click here for a guide)

NOTE 2: Make sure you do this in a new window and leave the Shopify window open

 

Click on the Zone Editor

 

Now click on Manage

 

Now you need to find and delete these 2 records

 

(1)

(2)

 

 

Once that's done, scroll up to the top and click Domains

 

Step 4 - Click on A Record

 

Add the A Record noted in the Shopify windows. Remember that Name will be your domain name (without www). Hit Add an A Record when done.

 

Now go back to the Shopify window and click Complete Setup

 

 

Step 5 - Take note of the CNAME record requested from Spotify

In cPanel, click on CNAME and add the record

 

Add the record and hit Add a CNAME Record. Note that cPanel will automatically add your domain after www. This is fine.

Go back to the Shopify window. You'll know when a record has propagated when you see a green OK next to it. Once both records say OK your domain will be pointing correctly to Spotify. You can hit f5 on your keyboard to refresh the page

 

Step 6 - Go back to the Shopify window. You'll know when a record has propagated when you see a green OK next to it. Once both records say OK your domain will be pointing correctly to Spotify. You can hit f5 on your keyboard to refresh the page. Note that records normally take between 15min to 4hrs to propagate, but in rare circumstances can take up to 24hrs.

 

 

If you need more help with your Shopify site please visit https://support.shopify.com

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk