Connex Wix to your domain

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Before starting, make sure that your domain's Nameservers are pointing to Crucial. The easiest way to do this is to check your domain on ozdns.com.au The first nameserver should be either nssyd01.crucial.com.au or nssyd01.aumanaged.com or nssyd01.clusterdns.net

 

Step 1 - The first thing you need to do is to find the Wix DNS records. Log into your Wix account then click on this link: https://www.wix.com/support/html5/article/domain-pointing-records

 

The page should have the DNS records which look like this:

 

Leave that page open, then open a new page or tab and log in to cPanel (click here for a guide)

 

Step 2 - Click on the Zone Editor

 

Now click on Manage

 

You need to find and delete these 2 records:

 

(1)

(2)

Next, scroll up to the top and click on Domains

 

Step 3 - Click on A Record to add the first record

 

Add the record and click ADD an A Record. Note that a . will automatically be added to the end, this is fine.

 

Step 4 - click on CNAME Record

 

Add the record and click Add a CNAME Record

 Now repeat that and add the last record

 

Once you've added all of the DNS records you will need to wait up to 4hrs for the DNS records to propagate and your site should be pointing correctly to Wix.

 

If you're having trouble with your Wix site you can find support here: https://www.wix.com/support/html5/

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