How to download a DNS Zone File from cPanel

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.


NOTE: By default, cPanel does not provide a method of downloading a zone file which contains the all the DNS Zones of the domains on a particular cPanel account. However the file does exist and there is a simple trick to find this file


Step 1 - You will need to use the cPanel Backup Wizard to make a Full Backup of your cPanel account (click here for a guide). Download the backup to your computer once it's complete.


Step 2 - Open the backup file using a program like WinRAR or 7zip and extract the files.


Step 3 - In the extracted files, look for a folder titled dnszones and open it up


The list of files here are the zone files for each domain on that cPanel account. You can view them by opening the file with any text editor (Notepad, Microsoft Word, etc)


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