How to restart/reboot your server or database (MySQL), Web Server (Apache) and other services in WHM

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

 

NOTE: If your server is slowing down, getting database errors etc, this can be a quick way to get things back up and running. However is won't fix the underlying issue. If your server continues having trouble, log in to https://control.crucial.com.au/clientarea.php and submit a support ticket so we can investigate and help you resolve the problem pernamently.

 

If you're on a Managed VPS plan you will need to contact us to perform a service or server restart for you. Control Panel and Blaze servers with Management can restart on their own.

 

To restart a service or your server: Log in to WHM and search for restart. You'll be presented with a list of services you can restart, as well as rebooting your whole server. Select the service you want to restart

 

NOTE: If you're rebooting the server, use Graceful Server Reboot to safely let all services to complete their current operations normally and then reboot. Use Forceful Server Reboot to quickly shut down and reboot the server immediately.

 

Click Yes to restart the service

 

Once the restart completes you'll get a message saying it was succesful

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk