How to install a Rapid SSL Certificate

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Step 1 -  Log in to


Step 2 - Click on MY SERVICES

Then click on ACTIVE

Then select your domain


Step 3 -Fill out the details in the form and click SUBMIT



Your SSL should now be installed and ready to go!


Occasionally, you may get this error. If you do, wait 30 minutes and click on the Click Here button.



If that fails, you may need to wait 15-30 and complete steps 2 and 3 again. On the odd occasion, you may have to wait 24hrs for the SSL to become active.


To test the SSL use an SSL Checker website like



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