How to install an SSL Certificate with Auto Install SSL

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Step 1 - You will receive an email titled: Your SSL Certificate - Installation Instructions. Take note of the Token


Step 2 - Log in to cPanel (click here for a guide) and click on AutoInstall SSL


Step 3 - Paste the token from the email and click Verify Token


Step 4 - (1) Select your Domain. You can choose the primary domain, a subdomain or an addon domain to add the SSL to. You cannot add an SSL to an Alias/Parked domain. (2) Also, make sure that the 2 check boxes are enabled


Now add your personal details. Make sure there are no spaces either to the left or right of each field. Click Submit once you're done.


Your SSL should now be installed and ready to go!


Occasionally, you may get this error. If you do, wait 30 minutes and click on the Click Here button.



If that fails, you may need to wait 15-30 and complete steps 2-4 again. On the odd occasion, you may have to wait 24hrs for the SSL to become active.


To test the SSL use an SSL Checker website like



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