How to update email password on iPhone/iPad

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

NOTE: If you need to change your password, make sure to first change it from cPanel (click here for a guide)

 

Step 1 - Click Settings


Then Click Accounts & Passwords


Step 2 - Select the email account you want to update the password for


Step 3 - Update the password under the Incomming Mail Server


Then click DONE at the top of the page. If you get an error just enter your new password again and make sure it's correct.


Step 4 - Go back into the email account


Then click on SMTP


Now select the Primary Server


Step 5 - (1) update your password and (2) click Done. If you get an error just enter your new password again and make sure it's correct.

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