Update Email Password - iPhone/iPad

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

NOTE: If you need to change your password, make sure to first change it from cPanel (click here for a guide)

 

Step 1 - Click Settings

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Then Click Accounts & Passwords

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Step 2 - Select the email account you want to update the password for

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Step 3 - Update the password under the Incomming Mail Server

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Then click DONE at the top of the page. If you get an error just enter your new password again and make sure it's correct.

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Step 4 - Go back into the email account

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Then click on SMTP

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Now select the Primary Server

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Step 5 - (1) update your password and (2) click Done. If you get an error just enter your new password again and make sure it's correct.

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