How do I enable SSH access?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

How to Enable SSH

 

How to Enable SSH for Business Web Hosting Plans
On Personal, Business and Reseller hosting plans, SSH access is disabled by default. In order to have it enabled, log in to https://control.crucial.com.au/clientarea.php and submit a support ticket requesting to enable SSH. If you have multiple hosting services or a Reseller service, make sure to advise which cPanel account/domain name you want SSH enabled for..

How to Enable SSH for Reseller and Managed VPS Hosting Plans
Step 1 - Log in to WHM and click Edit a Package

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Step 2 - Select the package for the account you want SSH enabled for and click Edit

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Step 3 - Make sure that Shell Access is ticket and click Save Changes

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Step 4 - Go in to the Upgrade/Downgrade an Account section in cPanel

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Step 5 - Select the account you want to enable SSH for and click Modify

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Step 6 - Upgrade the account to the same package, this will reapply the new package value and enable SSH

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How to Enable SSH for Control Panel VPS and Blaze Servers
NOTE: This guide is for giving SSH access to individual cPanel accounts on a VPS or Dedicated server. If you're on a Personal, Business or Reseller plan, log in to https://billing.digitalpacific.com.au/clientarea.phpand submit a support ticket requesting SSH access.

Accessing SSH from an individual cPanel account is far safer than using the root login as a cPanel user is limited to accessing and editing files on that specific account. It's useful for a developer who wants to use tools like Git or Composer to build a website.

Step 1 - Log in to WHM and click on List Accounts




Step 2 - Click on the + next to the domain and click Modify Account

NOTE: Here you can see the Username and IP Address to use to log into SSH. You can also change the password which is the same for SSH, cPanel and FTP.




Step 3 - (1) Tick Shell Access then (2) Click Save


 

 

 

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