Provisioning timeframes

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Provisioning timeframes vary depending on the service being ordered, see below:


Timeframe Availability
Web Hosting Instant 24/7
Reseller Hosting Instant 24/7
Barebones VPS (Linux) 15 Minutes 24/7
Barebones VPS (Windows) 30 Minutes 24/7
Control Panel VPS 15 Minutes 24/7
Managed VPS 2 Hours 24/7
Domain Registration 1-2 Hours Business Hours
Domain Transfer (.au) 2 Business days Business Hours
Domain Transfer (non .au) 5 Business days Business Hours
SSL installation 1 Hour (Variable) 24/7


SSL certificate installation timeframes depend on a number of factors, please see the full SSL installation article.

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