What are your direct deposit details?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.


Except for select customers on older payment arrangements and other extenuating circumstances who may require this information, we no longer offer Direct Deposit as a payment method for new accounts or services.

Our preferred payment method is Paypal / Credit Card as the payment is immediately assigned to the correct account and invoice. To update your payment method please follow these instructions and login to your account here.

If you wish to use direct deposit you MUST include your invoice number as the payment reference and deposit funds into the account below:

BANK: Commonwealth Bank
NAME: Crucial Paradigm Pty Ltd
BSB: 062-000
ACCOUNT: 1618 9617

Important Note: Payments can take 3-5 business days to be allocated to your invoice. You must include your invoice number as the payment reference.

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