How do I enable spam protection in cPanel?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

This demo assumes you've already logged in to cPanel

Now let's learn how to enable spam protection

1) First, click the Box Trapper icon

Box Trapper protects your inbox from spam by requiring all email sendings who aren't on your Whitelist, to reply to a verification email before you can receive their mail

2) To enable BoxTrapper for an email address, click Manage

3) Then click Enable

4) BoxTrapper has been enabled for this address. Click Go Back

You'll next want to configure your BoxTrapper settings

5) Click Configure Settings

You can set various options here, including auto-whitelisting for addresses you send email to

6) Click to Edit Confirmation Messages

From here you can edit the standard confirmation messages already setup for you

7) Next, click Edit White/Black/Ignore Lists

From here you can add addresses to your whitelist, blacklist, and ignore list

Once you have BoxTrapper setup the way you want, you'll notice a huge reduction in spam

Another option for controlling spam is to use SpamAssassin

You can use Spam Assassin in conjunction with Box Trapper for maximum spam control, or you can use Box Trapper on its own, or Spam Assassin on its own

8) Click here to enable Spam Assassin

9) Then click Go Back

10) Next you'll want to Configure Spam Assassin

From here you can setup your blacklist with email addresses you KNOW are spam...

... and can add email addresses to your whitelist... addresses you KNOW are NOT spam

This is the end of the tutorial. You now know how to enable the spam control applications BoxTrapper and Spam Assassin. Remember that you do not have to use both methods... you can choose to use one or the other if you wish. Using both simply provides the maximum protection against spam

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