How do I change my cPanel password (Business Hosting)?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

1 - Log in to



Note: If you've forgotten your password just click the Can't Login button. If you can't remember the email you used to create your account give us a call on  1300 884 839 between 8am-7pm Weekdays.


2 - Click on My Services > Options (next to the hosting account) > View Details



3 - Click on Change Password



4 - Input the new password and hit Save Changes

NOTE: cPanel allows unfiltered access to all emails, website files, domain settings and other data stored on the hosting account as well as the tools to manipulate them all. Therefore, the password should ideally be one that's randomly generated and has a Strong password strength. You can use this page to generate a strong random password:





That's it!



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