How to password protect your website or certain directories

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.


Click here for the guide on removing this password protection.


Step 1 - Log in to cPanel (click here for a guide) and click on Directory Privacy


Step 2 - Click on public_html


NOTE: If you want to only password protect a subdomain, subfolder or addon domain (eg: or ) you can use this menu to navigate to that folder)


Step 3 - (1) Tick Password protect this directory (2) Enter a name for your reference (3) click Save


Now add a user and hit Save


That's all done!


Now when someone visits your site they will get this pop up before and content loads:



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