Our Web Hosting, Reseller and Managed VPS products come with server management and support by default so nothing to do there!
If you are on a legacy products and would like 24x7x365 access to our expert team, we recommend purchasing our Server Management add-on. You can purchase it on a month by month basis and cancel at anytime following these instructions:
- Login to the Crucial Control Panel
- Once logged in, under My Services, select the service you wish to apply management to
- Under 'Configurable Options' click on the tool symbol next to Self Managed Server (no Technical Support)
- On the drop down menu select 'Linux Server Management' or 'Windows Server Management', depending on your OS
- Click Proceed
- Select your payment method and click continue
- If your method was credit card this will be automatically processed.
If unpaid you will need to complete payment before the service is provisioned