Will my server reboot if I upgrade?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Depending on the upgrade that is performed your server with us may need to be rebuilt, rebooted or nothing may need to happen at all.

  RAM/CPU/Disk upgrades Operating System Change IP Address addition
Linux VPS Reboot (1-2* Minutes Downtime) Rebuild (15 - 20 Minutes downtime + Data Loss) Reboot (1-2* Minutes Downtime)
Windows VPS Reboot (3-5* Minutes Downtime) Rebuild (20 - 30 Minutes downtime + Data Loss) Reboot (3-5* Minutes Downtime)
Web/Reseller hosting No Downtime N/A No Downtime

* This may be longer if the server forces a disk check to be run

In most cases adding an IP address to a Linux or Windows system shouldn't cause any disruption, however if our Cloud Management system isn't able to log in to your server it will force a reboot to allocate the additional IP, so it's best to plan for this rather than be caught off guard.

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