How do I update my outgoing SMTP Mail Server to an Australian ISP?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Some users may experience outgoing mail issues for various reasons, including email blacklisting.

To bypass the hosting mail server you can set your Outgoing SMTP Mail Server to use your ISP.

IMPORTANT: Use these settings at your own discretion. It is possible that ISP's may change these settings. You must also be on the same network/ISP as the Outgoing SMTP Mail Server you select. 

If you have any issues using these, contact your ISP's technical support.

Internet Service Provider Outgoing (SMTP) mail server
aaNet: mail.aanet.com.au
AAPT mail.aapt.net.au
Bigpond: mail.bigpond.com
Club Telco: mail.clubtelco.com
Dodo: smtp.dodo.com.au
Hotkey Internet: smtp.hotkey.net.au
iiNet: mail.iinet.net.au
iPrimus: smtp.iprimus.com.au
Internode mail.internode.on.net
Netspace smtp.netspace.net.au
Onthenet: mail.onthenet.com.au
Optusnet: mail.optusnet.com.au
Pacific Internet: smtp.pacific.net.au
People Telecom: smtp.per.people.net.au (WA)
smtp.syd.people.net.au (NSW)
smtp.mel.people.net.au (VIC)
smtp.bri.people.net.au (QLD)
smtp.adl.people.net.au (SA & NT)
Telstra: mail.bigpond.com
Three Mobile: smtp.three.com.au
TPG: mail.tpg.com.au
TSN Internet: mail.tsn.cc
Virgin Mobile: smtp.virginbroadband.com.au
Vodafone: smtp.vodafone.net.au
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