How to add or remove Aliases (email forwarders) for a User?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

If you require a user to receive emails on various addresses, it's easy to setup Email Aliases. Aliases allow multiple addresses to deliver emails to a single user's inbox.

Simply login to the Crucial Control Panel, click on My Services, and go to your Google Apps service.

From here, you can view the user accounts you have setup on the right hand column. Click on the Settings icon to the right of the user you want to add the alias to.

In the pop-up that appears, click on the Add/Delete Alias tab. Type in the alias you would like to create, and click the Add button. Any existing aliases appear below - click the Red X to remove them.


  • An alias can only be allocated to a single user.
  • Aliases must be 3 or more characters long.
  • A single user may have up to 30 aliases.



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