How to restore automatic backups using R1Soft within cPanel

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

How to restore automatic backups using R1Soft within cPanel

 

This guide provides instructions past once you have logged into cPanel, If you are not sure how to log into cPanel, click here for a guide.

Before you start, we highly recommend using the cPanel File Manager to delete the public_html folder and create a new, empty public_html folder. This will ensure that the backup is restored cleanly. Click here for a guide on accessing the cPanel File Manager. Once you're in, just find and delete the folder titled public_html to something like public_html.old-currentdate

 

 

 

Once that's done, create a new public_html folder. This will make the restored files go into a clean folder.

(1)Click on +Folder > (2)type public_html > (3)leave the second field blank > (4)click Create New Folder

 

Restore Files

1. Under the Files section, click on the R1Soft Restore Backups icon.

 

2. R1Soft will now open, dates and times of backups made will be listed under “Created On”. Click on the Folder icon next to the date you wish to restore.

3. Selecting the Home folder will allow you to select individual folders to restore.

 
4. Check the box next to the folder you wish to restore and select Restore Selected.

NOTE: Most people only want to restore web site files that have been changed or deleted by accident, if this is the case, tick the box next to the folder called "public_html".

 
5. You will now be prompted with a warning to proceed with the restore. Click “Restore “to continue.

6. The files from the back up will now have been restored. Click the X in upper right hand corner to exit.

 

Restore Databases

1. Under the Files section, click on the R1Soft Restore Backups icon.

2. R1Soft will now open, dates and times of backups made will be listed under “Created On”. Click on the Database icon next to the date you wish to restore.

3. Clicking the (+) symbol next to 'Databases' will display a list of all the backed up databases.

 

4. Check the box next to the database you wish to restore and select Restore Selected (check box next to databases to restore all databases).

5. The database will now begin restoring. You will get the below screen once the restore is complete. CLick the X in the upper right hand corner to exit.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk