How do I setup Whitelabel Nameservers on a VPS?

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

NOTE: This guide is aimed at our Control Panel, Barebones and Blaze VPS products. If you use a different Crucial hosting product, click here for a list of our nameservers.

 

Setting up your own private nameservers on a cPanel server has many benefits, most importantly enabling all of cPanel’s built in DNS tools which can make DNS changes much easier. This guide will show you how to set up and register new private nameservers on a cPanel server using the WHM (Web Host Manager) interface.

Most users will want to use a domain name they already own, often the same domain name that is being used for the hostname of the server that will be running the private nameservers. For this example, we will use a fake domain called example.com. Our server is called host.example.com and we will be setting up ns1.example.com and ns2.example.com.

 

Step 1 - Log into WHM then find and click on the Basic WebHost Manager Setup option

 

Step 2 - Scroll down to the Nameservers section. Add the nameservers you want to create (set at least 2) then click Configure Address Record

 

 

Now type in your IP and hit Configure Address Records. Note: You would have received an email with your available IP's. If unsure, submit a suport ticket and we can forward this information to you.

 

Note that if you have 2 nameservers, it's fine for both of them to point ot the same IP address.

 

Once that's done for each nameserver, hit Save Changes down the bottom

 

Step 3 - This step likely needs to be done by your registrar. To find your domain registrar, you can use websites like https://whois.ausregistry.com.au and https://tppwholesale.com.au/provider/ (for .au domain names, use the TPP one if ausregistry says the domain is with TPP), and https://who.is (for .com .net .org and other standard domain name).

 

If your domain is with us: Submit a support ticket from http://control.crucial.com.au/ requesting we add the host/glue records and provide the nameserver's and IP's set for them.

 

If your domain is with another registrar: Contact your registrar, provide the nameservers you've set and IP's set for them, and ask them to set Host/Glue records.

 

That's it! Once this is done it can take between 4hrs and 24hrs to fully propagate and for them to become live. You can now start using those nameservers to connect domains to your server, and they should start working within 24hrs of the host/glue records being added.

 

 

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