How to purchase and use DNS Manager

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

NOTE: This guide refers to the Advanced Zone Editor tool in cPanel. This tool is being phased out soon. We're working on updating our guides to use the Zone Editor. Until then, please click here for a guide to using the Zone Editor tool.

If you have a domain name with us but no hosting products, you will need to purchase DNS Management in order to edit A, MX, TXT, CNAME and SRV DNS records.


If you just want to update your Nameservers to use a third party DNS manager you can find instructions on how to do this by clicking here.


To purchase DNS Manager, first log in here:






Click on Hosting



Now click ORDER for the DNS Manager product



Choose the relevant option depending on weather or not you currently have a domain name with us and click on CONTINUE



 Select your payment option and click ADD TO CART



A Note on URL Cloaking: This feature allows you to hide the true domain of your content. For example if you have the website hosted with someone else, and you purchase the domain and DNS Manager with us, you can have people go to the site and it will show the website content without revealing the real URL that the content is stored on. While a few people find this useful, we generally don't recommend it as it can negatively effect how highly your website is ranked by Google and other search engine.


 Now, confirm your details, then scroll down to Payment Method and click on CLICK TO PAY



Once you've paid the invoice, check your email account and you will receive an email with your login details titled: DNS Manager Account Information - Please Do Not Reply


Once logged in to DNS Manager you will see a screen with these options available to you:



Click here for a guide on using the Advanced DNS Zone Editor


Click here for a guide on using the Redirects option to redirect a URL


Click here for a guide on using the Forwarders option to forward email addresses


Click here for a guide on using Email Authentication to set up SPF and DKIM


Click here for a guide on using MX Entry to add an MX record for your email





















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