How to purchase and use DNS Manager

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

If you have a domain name with us but no hosting products, you will need to purchase DNS Management in order to edit A, MX, TXT, CNAME and SRV DNS records.

 

If you just want to update your Nameservers to use a third party DNS manager you can find instructions on how to do this by clicking here.

 

To purchase DNS Manager, first log in here: https://control.crucial.com.au/clientarea.php

 

 

Next, click ORDER A SERVICE

 

 

Click on Hosting

 

 

Now click ORDER for the DNS Manager product

 

 

Choose the relevant option depending on weather or not you currently have a domain name with us and click on CONTINUE

 

 

 Select your payment option and click ADD TO CART

 

 

A Note on URL Cloaking: This feature allows you to hide the true domain of your content. For example if you have the website cookingfor5000.com hosted with someone else, and you purchase the domain cooking5K.com and DNS Manager with us, you can have people go to the cooking5k.com site and it will show the cookingfor5000.com website content without revealing the real URL that the content is stored on. While a few people find this useful, we generally don't recommend it as it can negatively effect how highly your website is ranked by Google and other search engine.

 

 Now, confirm your details, then scroll down to Payment Method and click on CLICK TO PAY

 

 

Once you've paid the invoice, check your email account and you will receive an email with your login details titled: DNS Manager Account Information - Please Do Not Reply

 

Once logged in to DNS Manager you will see a screen with these options available to you:

 

 

Click here for a guide on using the Advanced DNS Zone Editor

 

Click here for a guide on using the Redirects option to redirect a URL

 

Click here for a guide on using the Forwarders option to forward email addresses

 

Click here for a guide on using Email Authentication to set up SPF and DKIM

 

Click here for a guide on using MX Entry to add an MX record for your email

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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