WordPress - How To Reinstall Core Files

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

How to reinstall WordPress core files

Step 1 - Download the latest version of WordPress from https://wordpress.org/download/

Step 2 - Use the cPanel File Manager to upload the WordPress zip file into the public_html folder (click here for a guide)

Step 3 - Use the cPanel File Manager to find the file titled wp-config.php and rename it to wp-config.php.real

NOTE: If you are doing this because your WordPress site is hacked, delete all files except the wp-config.php.real .htaccess and wp-content

Step 4 - Right click on the WordPress .zip file in the cPanel File Manager, extract the files and overwrite any other files if it asks

Step 5 - Delete the wp-config file in public_html then rename the wp-config.php.real file back to wp-config.php

If the steps didn't follow properly and something broke, click here for our guide on restoring your website using our automated backups

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