Fix Disk Quota Exceeded Mailbox Full Errors

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

If you or others get an error when sending mail to your email account, you may need to increase the email account's disk quota.

First, log in to cpanel (click here for a guide) and check that the Disk Space is not full. If it is, ignore the rest of this guide. Instead, you will need to either upgrade your account by submitting a ticket through https://control.crucial.com.au/clientarea.php or find and clear disk space on your account (click here for our guide on doing this)

 

9c986fe04dc2d0afc3973196f0e561f259d16371?t=31d5dc800ebbbf5f9e51d02a5959dfe6

 

Step 1 - Click on Email Accounts

74b2d741a9717cef772161e501ab27fbfa233a91?t=fd1d3f2ac8632ceb01714322c44a36ca

 

Step 2 - Click on Disk and Quota

quota1.png

 

Step 3 - Update the quota and click Save

quota2.png

 

 



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk