Fix Disk Quota Exceeded Mailbox Full Errors

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

If you or others get an error when sending mail to your Digital Pacific email account, you may need to increase the email account's disk quota.

First, log in to cpanel (click here for a guide) and check that the Disk Space is not full. If it is, ignore the rest of this guide. Instead, you will need to either upgrade your account by submitting a ticket through https://control.crucial.com.au/clientarea.php or find and clear disk space on your account (click here for our guide on doing this)

 

9c986fe04dc2d0afc3973196f0e561f259d16371?t=31d5dc800ebbbf5f9e51d02a5959dfe6

 

Click on the Email Accounts icon in cPanel

74b2d741a9717cef772161e501ab27fbfa233a91?t=fd1d3f2ac8632ceb01714322c44a36ca

 

Find the account who's Quota is full and click Quota

 

514b2babdbf49215a70b1a491b66fa88a63a39a6?t=9a0e8a0871fd7091d9d8df0de1cab35b

 

Increase the Quota and hit save

 

e9e3135d8e1a58dbe6c21d0c3dd58c1a8ae744cd?t=d93a446e677a06e35a49241e2101565b



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk