cPanel - Set Up Spam Filter

To make it easier to get in touch with us, from the 24th of March 2016 all support tickets will need to be submitted from your Crucial Control Panel.

Step 1 - Log in to cPanel (click here for a guide) and click on Spam Filters

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Step 2 - Turn on "Process New Emails"

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When turned on, email detected as spam will still come through, but will have [SPAM] added to the front of the email's title.

 

To have Spam automatically deleted, click on the Automatically Delete New Spam option

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You can also Whitelist or Blacklist email accounts here. If you're not recieving expected emails, or you have high priority clients, you may want to Whitelist them. You can blacklist any emails you want to block.

To access this menu, click on Show Additional Configurations

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Then click on either the Whitelist or Blacklist option

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(1) click on + Add A New (2) Add in the email you want to Whitelist/Blacklist (3) Click Update

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